Expedited Processing

What is expedited processing?

Many of my pieces - mask blanks, horns, props, and other items - are made-to-order. When I receive an order for a made-to-order item, it goes in a queue to be cast, cleaned, and shipped in the order I received it.

Made-to-order items in the shop generally have a turnaround time of 14 business days (2 weeks). Some more complicated pieces, like the lizardman mask kits, have a turnaround time of 21 business days (3 weeks).

An expedited processing upgrade is an additional fee added to all eligible made-to-order items in your shopping cart. When I receive an order with expedited processing, I complete that order outside of my normal working hours so as to send it out sooner than normal.

How do I request expedited processing?

Add the item or items you want to your Shopping Cart. If the order is eligible for expedited processing, you will see an Add Expedited Processing checkbox along with the price and processing time.

Please note that if I am already working on an expedited order for other customer, the option may not be available. The nature of expedited orders means that I can only realistically handle a small number at a time. Please check back the next business day.

How long does an expedited order take?

Most expedited ship within 5 business days (business days being every day except Sundays and USPS postal holidays), but some more complicated items take longer. You can see the processing time for your specific order next to the Add Expedited Processing checkbox in the Shopping Cart.

When you click Add Expedited Processing, your order total will be updated and the processing time will display the date by which your order will ship.

Please note - Adding expedited processing decreases the processing time, not the shipping time! Once shipped, USPS shipping times apply. USPS First Class may take up to 10 days, USPS Priority typically arrives in 1-3 days. DUE TO CUSTOMS PROCESSING, INTERNATIONAL ORDERS MAY TAKE UP TO 8 WEEKS REGARDLESS OF SHIPPING TYPE.